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Healthcare
transformation
We develop new customer engagement models based on customers smart profiling, and development of their User Journey.
PROCESSES
HOW WE DO IT
Digital transformation of interaction between actors in health: doctors and industry.
Achieve the provision of a more relevant service and communication between doctor and patient.
Strategic customer targeting for launches or re launches of health products and services.
Improve access to new treatments for patients, through awareness and education programs.
A patient journey starts by walking in their shoes and listening to them. We track the patient care pathway using real-life observation methods and user experience surveys to identify high-impact intervention points, and recommend engagement options and relevant services.
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